 | for Banks & CUs

Proliferate Changes to Customer Information

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MBI offers modular banking infrastructure, empowering your institution to activate your existing data like never before. You provide the data, we supply the tools. Together, we build towards the future.

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MBI - Transform your data into revenue | for Banks & Credit Unions

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**Reduce manual errors, eliminate redundancies, and fend off stale or inaccurate customer information within your systems.** Equip your teams to access and update customer Personal Index Information such as customer name, phone number, email address, mailing address, Date of Birth, and many more details with confidence using a 360-degree view Command Center. 

Traditional data warehouses can provide a single view of customer information through data consolidation. However, the functionalities and capabilities of these warehouses are often limited, and primarily operate as a static reservoir of data. Registrar differs by acting as a repository and activator of customer information, allowing your operational teams to view and orchestrate changes to customer information through a single source of truth.

Instead of inputting manual and repetitive updates across disparate systems, Registrar functions as a gateway using Reverse ETL to proactively orchestrate changes from a single entry point across all products and systems. Eliminate the silos that exist between your systems, and offer a seamless experience for your operating teams and customers - without the risk of human error.

How it works

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Reduce the Cost of on us ACH Transactions | for Banks & CUs

Reduce the Cost of on us ACH Transactions

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**Banks and Credit Unions** that hold multiple programs are often issued fees for every “On-us” ACH transaction that is passed through the Clearing House or the Federal Reserve. These transactions are routed externally, resulting in fees that could otherwise be avoided by internal processing. 

With Virtual Account Numbers by MBI, your financial institution will be empowered to minimize the cost of ACH processing by using our custom transaction parsing system.  Transactions initiated by a financial institution (known as ODFI transactions) are dispersed using the originating institution’s routing numbers, and are internally routed to the proper system. 

Rather than paying a fee for every ACH transaction, your institution can detect transactions that use your unique set of routing numbers. Save your company from needless costs and fees for money that is moved within your systems.

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Customizable Credit Card Rewards Programs | for Banks & CUs

Customizable Credit Card Rewards Programs

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**Credit card rewards programs are often built statically,** without room for change or innovation. With Routines by MBI, your financial institution can design and deliver a custom Credit Card Rewards program faster than you thought possible. 

Using a system of triggers and actions, credit card rewards can be generated based on rulesets that react to your credit card system’s transaction metadata. Seamlessly build flexible consumer credit card rewards programs by establishing rewards based on MCC codes, Merchants, dollar amounts, or a combination of these (and more) across your customer base, or to specific customer segments.

Create Unique Rulesets to Prevent Fraud | for Banks & CUs

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**Track suspicious activity and generate automatic rulesets** to combat fraud in real time, and save your company from preventable fraud losses and operational pain points. With Routines, your financial institution can create customizable rulesets across your customer base or to specific customer segments, equipping your team with a system of sophisticated screening parameters to detect nefarious activity or fraudulent account creation before it happens. 

Using a system of triggers and actions, account settings can be automatically adjusted based on your financial institution’s fraud rules. Suspicious account details or transaction activity can trigger a Routine based on preset system-wide rulesets. A Routine can then initiate an action, such as locking an account from additional transactions, initiating a manual review of the account, or send a notification to the customer.

Virtual Account Numbers paired with Routines can allow customers to have peace of mind in knowing that their accounts are secured with tokenized account numbers. Rather than distributing one’s account number to numerous merchants and payees, customers can generate a unique Virtual Account Number with specific rulesets tied to the tokenized number. 

For example, rulesets can include transaction details such as transaction amount, payee/merchant. Transactions that do not meet the designated criteria may be declined. In tandem with a Virtual Account Number, Routines can be established to decline any transactions made to the account that do not fit the designated criteria. 

Create Unique Rulesets to Prevent Fraud

View Customer Profiles in a Single Platform

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**Instead of adopting a new servicing platform for each new product,** financial institutions can now view and access customer information through a single pane of glass - across all vendors, systems, and channels. 

With MBI, financial institutions can search across all Core Systems, LOS Providers, Decision Engines, and even CRMs and internal tools. Using a single pane of glass, Operations Teams, Customer Support Teams, and Administrators can access a 360-degree view of their customer through individualized profiles: from open accounts and products, Personal Information Index information, and other customer data. Use the data you already have to know more about your customer, whenever and wherever you need it.

Automate Reporting and Operational Processes

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**Manual processes can be costly to a financial institution**, both in terms of operational overhead and increased risk for error. With Routines by MBI, your financial institution can automate its most complex and sensitive operational processes. 

Using a system of *triggers* and *actions*, required reporting and documentation can be automated across your customer base or for a targeted customer segment based on a pre-programmed rulesets. Automatically generate compliance and regulatory reports such as SAR filings, SACR checks, FDIC reporting to ensure that you’re not missing critical due dates. 

Operational teams can assuredly screen potentially risky or fraudulent accounts through automated KYC/KYB notifications targeting customer information, transaction activity, or account number ranges. Prevent avoidable fraud losses, and alleviate operational headaches.

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Book A Demo

Unlock the power of your data to drive growth, boost cross-sell, and win more customers

Registrar

Access and action customer information across products through a single pane of glass

Operational Command Center

Streamline product, operational, and workflow automations

Routines

Unlock the power of Virtual Card Numbers for ACH and WIRE transactions

Virtual Account Numbers

ACH Fraud Prevention

360-degree Customer Profiles

 Customizable Credit Rewards

Automated Reporting

Expand your idea of what's possible | for Banks & CUs

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All use cases

Break free of inflexible, siloed, and stagnant banking systems. Explore how MBI can modernize your product offerings through our library of use cases.

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Discover how MBI can help you transform your Financial Institution. Schedule a demo with us today.

use cases / View Customer Profiles in a Single Platform

View Customer Profiles in a Single Platform

Other case studies

Automate Reporting and Operational Processes

Proliferate Changes to Customer Information

Create Unique Rulesets to Prevent Fraud

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