Name: Operational Command Center
Brand: MBI

 | for Banks & CUs

Command Center | Built for Banks and Credit Unions

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The Command Center by MBI provides a panoramic view of customer information across channels and systems within a financial institution's tech stack. 

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MBI - Transform your data into revenue | for Banks & Credit Unions

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Deliver personalized customer experiences in a centralized, intuitive platform.

Center your customer

Enjoy the simplicity of a centralized customer profile across multiple products. Manage accounts and households, and update customer information across all channels within MBI’s intuitive Command Center.

An all-in-one operational  Command Center

Access your products in one intuitive platform. From your core processors to your Loan Origination Systems (and more!). No matter the vendor, we’ve got you covered.

Unified experiences

Ensure compliance with state and federal banking regulations with pre-built Compliance and Risk modules in adherence to the most up-to-date regulations.

Ready to use compliance

Tailor cross-sell offers and engaging account insights designed for your customer. Empower your business lines to cross-sell products like never before.

Enhanced cross-selling

Benefits

Learn More

You already have the data you need. Now you can manage customer profiles and accounts with a 360-degree view of products across vendors, all through a single pane of glass.

One pane of glass, infinite possibilities

Track, view, and action customer information across systems and departments all within MBI's Command Center. Empower your team with reliable and accurate customer information, through a single source of truth.

A unified workspace to improve productivity

Stale data can cost your Financial Institution time and money. With MBI you can rest assured knowing you're seeing up to date accurate information across systems without endless context switching or looking at yet another dashboard. 

Compliance and Risk management

Stream all products, channels, and vendors into one centralized customer platform. From high-level details to granular datapoints, get to know your customer through a panoramic view.

Your account servicing one-stop shop

Update and change important customer information including name, mailing and email addresses, phone number, and other Personal Information - all within one intuitive platform. With a single source of truth, your customer information is more reliable than ever.

Customer information at your fingertips

Discover how MBI can help you transform your Financial Institution. Schedule a demo with us today.

Unlock your institution's potential.

Access and action customer information across products through a single pane of glass

Operational Command Center

Routines | Built for Banks and Credit Unions

Creative, flexible, event-driven automations to equip Banks and Credit Unions with product and operational workflows.

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A single, integrated platform to effortlessly streamline your customer engagements and core business operations.

Supercharged workflows for modern banking systems

Automate operational workflows

How can my institution benefit?

Transform your most complex processes and orchestrate workflows between your customers and bank employees, all within a centralized Command Center. 

Process and workflow automation

Let go of fragmented journeys and manual tasks. Digitize even the most complex banking processes and free your internal teams from redundancy and band-aid fixes.

Painless Solutions

Leverage automated reporting and real-time analytics to support dynamic, data-driven decision making.

Simplified Analytics

Integrations to industry-leading fintech partners, without the hassle of integrating with multiple vendors. Get exclusive access to a vibrant ecosystem of solutions.

Built-in integrations

Enhance your product offerings with cutting-edge automation. Configure flexible, event-driven rulesets for specific customer segments, or put the creative power in your customer’s hands to build Routines for their unique banking needs.

Customer journeys that delight

Proactively manage customer access across all products with automated fraud detection systems. Risk management frameworks provide holistic customer views to segment customers into risk tiers that govern money movement.

Streamlined fraud and risk detection

Ditch the piecemeal processes, disjointed journeys, and broken pipelines. Digitize even the most complex banking procedures, and revamp internal case management with ease.

Say goodbye to clunky workflows

Automatically schedule and generate regulatory and compliance reports, and never miss a critical deadline again.

Forget a compliance deadline? Routines won’t

Revamp your credit card rewards program without rebuilding your product from scratch. Routines can respond to virtually any type of metadata within your core system, empowering your institution to create or adjust cashback rewards for nearly any customer segment - immediately.

Credit card rewards, but make them versatile

Unlock your Institution's potential.

Streamline product, operational, and workflow automations

Routines

Virtual Account Numbers | Built for Banks and Credit Unions

Virtual Card Numbers for ACH and WIRE transactions prevent fraud before it occurs with automated security controls.

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Prevent unnecessary account exposure. Virtual Account Numbers empower your customers and your institution to control access and distribution of their account information, equipping your company to block fraudulent activity right at the source.

Level-up your security

Mitigate risky account exposure

Reconcile Faster with VANs

Always stay in control.

Virtual Account Numbers empower your customer to control access and distribution of their account information by decoupling payment information from the underlying account details. 

Versatile Tokenization 

Customers can rest easy knowing they have industry-leading fraud protection. Put the power in the customer’s hands to control account information access, rather than relying on black box algorithms.

Peace of mind

Fraudsters talk. Build a formidable reputation among the fraud community by blocking nefarious transactions before they post, and protect your institution from avoidable fraud losses.

Fraud deterrence

With an important fraud vector managed by customers and systems, internal risk teams can shift focus to other areas of need. You can stop throwing bodies at the problem.

Enhanced risk management

Prevent account exposure with tokenized account numbers that are generated separately from your core's account information.  Empower your customers to customize payment rulesets down to the most granular detail.

Secure account information

Map unlimited virtual account numbers to a single bank account on your core system. With a nearly infinite amount of account numbers at your fingertips, your institution will never have to expose primary account information outside of your core system, again.

Unlimited mappings, one primary account

Combat ACH and Wire transfer fraud in real time with automated security controls. Curate advanced, flexible rulesets based on your institution’s specific fraud rules, or put the power in your customers’ hands to create rulesets based on their unique account preferences.

Proactive controls

Not all ACH transactions are alike, so why is your institution being charged as such? Identify On-us Transactions and avoid unnecessary fees with Virtual Account Numbers.

Sending money internally? Stop paying for that

Apply and streamline numerous actions as soon as fraud is detected. From locking an account, to notifying a customer of suspicious transactions (and more!), witness the power of multi-channel automations that are unique to your institution’s rulesets.

Detect fraud? Spring into action

Unlock the power of Virtual Card Numbers for ACH and WIRE transactions

Virtual Account Numbers

Registrar | Built for Banks and Credit Unions

Unlock the power of your financial institution's data to drive growth, boost cross-sell opportunities, and introduce AI initiatives.

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Effortlessly manage your institution’s third-party vendors and core processors, without ditching legacy systems. Powered by a unique Unified ID, MBI activates your products within a single, centralized platform.

Banking architecture, reimagined

Works with your existing systems

One Unified ID across your institution

MBI handles your integrations and orchestrates data between your institution’s vendors through a modern SDK middleware layer. With our purpose-built banking integrations, your financial institution can connect customers across systems like never before.

The only Cloud Native Householding tool you will ever need

Access your products in one intuitive platform. From your core processors and data aggregators, to your Loan Origination Systems (and more!). No matter the vendor, we’ve got you covered.

Products at a glance

Bring your products to market faster with our ready-to-use frameworks. Manage customer profiles and accounts, process transactions, and transfer funds with our flexible modules.

Market-ready modules

Avoid costly vendor migrations and disjointed product onboarding. Develop innovative products that are future-proof.

Headache free

Define individuals, households, and organizations across cores and systems. Access and action customer information through a centralized platform with a custom Unified ID.

Redefine what’s possible with a Unified ID

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Equip your operational teams with access to accurate customer information they can trust. Streamline updates across all systems effortlessly with automatic data synchronization.

Seamless Integrations

Don't let your institution's data cost you money. With Registrar MBI can help you get a clear picture of your customer across product lines and vendors while also making certain that information stays up to date across your systems.

Bringing you the best in banking

$3.1B

21.6%

Customers love MBI for its single integration point, simplifying the technical efforts needed to adopt
products at scale.

Loved by technical teams - built for product teams

We take your data security seriously. With SOC2 compliant systems that are ready to meet the most stringent vendor diligence requests, you can trust MBI to protect your data behind lock and key.

Security as a first class citizen

Unlock the power of your data to drive growth, boost cross-sell, and win more customers

Registrar

MBI offers modular banking infrastructure, empowering your institution to activate your existing data like never before. You provide the data, we supply the tools. Together, we build towards the future.

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